- What does "RIDE BACKWARDS" mean?
- Do I have to row or be a firefighter to buy RB products?
- Can I use your artwork?
- How do I figure out my t-shirt size?
- Is this site secure?
- Do I need a PayPal account?
- How do I pay with a credit card?
- I can't get PayPal to work - what do I do?
- Do I have to pay sales tax?
- How much do you charge for shipping?
- How will you ship my order?
- Do you ship to APO/FPO military addresses?
- What is your return policy?
- Is there a phone number I can call for assistance?
What does "RIDE BACKWARDS" mean?
This is an easy one, best answered with a picture.
Do I have to be a rower or a firefighter to buy RB products?
Nope. Do you have to play soccer to buy shorts? All are welcome. Great gear and cool designs are for everybody.
Can I use your artwork?
No. You cannot use or reproduce any RIDE BACKWARDS designs, slogans or images without express legal consent. All of our graphics are copyrighted and any unauthorized use will be fully prosecuted. Please don't do it. If you want permission to use one of our designs or slogans for a non-commercial reason (i.e. you are not selling it), please contact us first. We're pretty cool and are always more than willing to entertain any reasonable request. Don't steal art, that is bad karma.
How do I figure out my t-shirt size?
I get asked a lot, "How do I know what size tee to order?" People look at the size charts, and they are often not helpful if you don't know your magic numbers for "Body Width" and "Body Length." Here's some info that can help make online t-shirt shopping easier:
T-shirt manufacturers tend to play fast and loose with sizing. It's brutal. The size charts we include are the ones vendors give us, so we try to stay true to what they report, and they are all different. One brand's adult size medium is another brand's junior size XS. There are no standards in this industry.
I think the reason "chest" measurements aren't often given for t-shirts is that it's more subjective as to what size to wear for tees. Wear an incorrectly sized business shirt and you look like you can't dress yourself, but for t-shirts, anything from skin-tight to a full size over is generally considered fine. It all depends on what fit you prefer. And the terms "slim," "fitted," and "trim or lean fit," also all mean something different depending on the vendor. The best you can determine from those words are, "it's tighter and smaller."
All this being true about the difficulties of t-shirt sizing, the best suggestion I have when shopping online is this:
Take your fave tee, the one you love the fit of the best, lay it flat on your bed and measure it. Then you will have your t-shirt size for as long as you like the fit of that tee.
Here's how to do it:
BODY LENGTH: Lay garment flat (face down). Measure from center back neckline seam straight down to the bottom of the hem.
BODY WIDTH: Lay garment flat. Measure 1" below the armhole of the garment across the chest to the other armhole. Basically, pit to pit.
SLEEVE LENGTH: Lay garment flat (face down). Measure from the shoulder seam to the bottom edge of the sleeve opening. (Some charts have you measure from the collar of the tee.) Try both on the tee you like and see which is closest to the brand's listed number on the one you are interested in buying.
ORDERING & SHIPPING
Is this site secure?
The RIDE BACKWARDS shop utilizes either Shopify or PayPal encrypted websites for your utmost safety at checkout, depending on which checkout method you choose.
Do I need a PayPal account?
You do not need a PayPal account to make a purchase from RIDE BACKWARDS. Any major credit card will work.
How do I pay with a credit card?Simply use our built-in checkout process by clicking "Proceed to Checkout" instead of the "Checkout with PayPal" button.
I can't get PayPal to work - what do I do?
While PayPal works wonderfully the vast majority of the time, every once in a while they seem to have a hiccup. If you believe PayPal should be working, but isn't, the first step is to contact PayPal's Help Center by phone or email. That way they can help debug your specific problem, or let you know about any temporary issues in your area.
If you want to skip PayPal all together, use our built-in checkout process (referenced above).
Your privacy is very important to us. Any personal data we receive is used solely for RIDE BACKWARDS business transactions and communication with our customers, and is never shared or sold. Because we use PayPal & Shopify secure shopping carts, we do not have access to your credit card information.
Do I have to pay sales tax?
Only if you live in the state of Illinois or if you are receiving an international package. International customers are responsible for all duties and taxes on their imports. (See below.)
How much do you charge for shipping?
Shipping is $6.00 on domestic orders under $60, and $10.00 on orders from $60-$99.99. We're pleased to offer free Priority shipping on all domestic orders over $250.
Our Priority shipping rates are based on total amount purchased: